Privacy at Zuwar

Last updated: 8 October 2026

Zuwar is provided by Arabiana Limited (company number 11540497). This page explains what Zuwar does with personal data. For your account, billing and our emails to you, our full Privacy Policy applies. For data about the visitors of your websites, we act as your processor under our Data Processing Addendum.

If you visit a website that uses Zuwar

The website you visited uses Zuwar to count visits. That website's owner decides how the statistics are used, so please contact them first with any questions. Zuwar processes the data on their behalf.

• No cookies. Zuwar stores nothing in your browser, unless you choose to switch counting off for a website.
• Your internet address and browser details are never stored. They are used for a moment, in memory, to estimate your location and to tell visitors apart for one day.
• You can't be followed across days or websites. Visitors are told apart with a code made from your internet address, browser, the website and a random secret that changes every day. The secret is deleted within two days, so codes from different days or websites can't be linked.
• What is kept: the pages you opened, the website or app that sent you, your approximate country and city, your type of device, operating system and browser, how long you actively read, and which kinds of contact link you tapped, but never the phone number, address or message.
• Email addresses and long numbers are removed from page addresses and titles before anything is stored.
• To stop being counted on a website, open that website with #zuwar-off at the end of its address. Use #zuwar-on to start again.

If you use Zuwar for your websites

We collect your email address, language and country, your websites' settings, the email addresses of anyone you ask us to send reports to, and your billing details through Stripe. We use them to run your account, send your sign-in links, reports and service emails, and bill you. We don't use them for advertising and never sell them. Details are in our Privacy Policy.

Where Zuwar processes data

• DigitalOcean, Frankfurt (Germany): the application, the database and backups. Visitors' data is processed by no other provider.
• Resend (EU region, Ireland): sending emails to account holders and report recipients.
• Stripe: payments.
• Location lookups use a database held on our own servers. Internet addresses are not sent to any location provider. IP Geolocation by DB-IP.

How long data is kept

• Detailed visit records: 25 months. Daily totals: while the account is active.
• Everything about a website: removed when its owner deletes it.
• Account data: 90 days after access to Zuwar ends, then deleted. Backups for up to 7 days more.
• After an account is deleted, we keep only a one-way code made from its email address, so the same address can't start a second free trial.

Your rights

You can ask for a copy of your data, or for it to be corrected or deleted, at [email protected]. If you were a visitor to a website that uses Zuwar, contact that website's owner first; we will help them respond. More about your rights, and how to complain to a data protection authority, is in our Privacy Policy.

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